We would love to answer questions you have over the phone or via email, but for common questions, feel free to browse our FAQ!​

 

What kind of payment do you accept?

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We will send you a bill via Square, meaning you can pay via debit or credit card, or directly from your bank account. We also accept Zelle, Venmo, and Cashapp!

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Do you require a deposit?

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We require a 50% non-refundable retainer to reserve the date. The remaining 50% is due the day before the event. Keep in mind that if we have not received the balance due, we will not come to your event. If your event is postponed, we will do our best to accommodate based on our availability.

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How many photos/videos/prints can I take during the event?

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Digital sessions are unlimited as time allows. You and your guests can text or email your photos to yourself, and the event host will receive a shareable link to the gallery which will be available for a minimum of 3 months.

 

For our print booth, 2x6 prints are unlimited during your event, and we allow each person in the photo to have a print. If your event has more than 50 people and you want unlimited 4x6 prints, there will be an upcharge of $100. 

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How long does it take to set up/break down the booth?

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We like to allow at least an hour for setup, but for heavier/more complicated setups such as flower walls and 360 booths, we ask for 1.5-2 hours. Break down takes less time, about 30-45 minutes.

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How much space does the booth need?

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Our selfie booth has the smallest footprint, needing just over 8x10 feet to accommodate the backdrop, booth, and prop table, although more space is better.

 

Our DSLR booth needs a little more space, at least 10x10.

 

Our 40” 360 booth needs 10x15 to allow stanchions to guard the space around the swinging arm, plus space for the prop table, queuing, and the sharing station.

 

Height-wise, most of our backdrops are 8x8 feet tall, so if you are having an event inside a home, we may need to use a curtain backdrop.

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What else do I need for my rental?

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You will need to provide a hard, flat area with a power outlet within 15 ft of the booth. For an extra charge we can bring our own power station which allows more flexibility in booth location. We have our own hotspot for sending the photos, but wifi is faster and more reliable. If wifi is not available and we don’t have cell service, for example in a remote location or in a metal building, digital photos will send when internet service becomes available.

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Can I have my event outside?

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Yes! As long as the ground is reasonably flat, hard, and dry, we can do outdoor events. If there is no nearby outlet, you will need to add-on our power station. If there is risk of rain or if the event is in full sun, you will need to add on a 10x10 canopy tent to protect our equipment and make sure your event runs smoothly.

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Can we put our own logo or graphics on the photo templates?

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Yes, our templates are customized to your event, so we will add your logo or elements from your event theme or invitations to the template.

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How do I book my event?

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Contact us via the form, or via email/text/call with questions and to confirm that your event date is available.  When the date is confirmed, we’ll send you an intake form to collect all of your event details. To complete your reservation, we require a deposit/retainer and signed contract. With that out of the way, we will work with you to customize your booth experience! The final balance is due the day before your event.